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event30 November nest_clock_farsight_analog11:00-11:50 pin_drop Mary Shelley Hall #5 language Italian

10 practical actions to retain guests and collaborators

What to do with the data and tools (digital and not) that you already have available to you for

  • keeping the memory of the relationship alive
  • activating nostalgia (of the destination and of the accommodation facility)
  • making both the collaborator and the guest who have lived one or more nights in your facility feel important and relevant.
SPEAKERS
Marco Volpe

Volpe Marco Consulente

Varner Ferrato

Mind Lab Hotel Co Founder

Veronica Pontis

Social Media Strategist